Answer-Link 3G
Telecare Response Centres
Home-Care 3G
Care Staff Rostering and Management System
Downloads
Overview
AEGIS monitors the provision of domiciliary care in real-time and provides extensive
reporting, eliminating the need for timesheet returns, reducing administration
effort and producing accurate and approved information for Billing and Payroll
purposes.
This system does not require the purchase of specialist telephone equipment and
incurs no client call charges, making it both simple and cost effective to implement
and operate.
Our solutions have been designed to allow integration with existing Social Services
Corporate systems, Homecare Rostering systems and will also link to your corporate
WAN via the intranet/internet in line with the Government’s e-Gif Policy.
AEGIS Care Provider monitoring can also be provided as a stand-alone package
with Web based reporting to monitor and report on the internal/external provision
of care. Alternatively we are able to offer our Homecare Scheduling and Monitoring
systems fully integrated, stand alone or integrated with your existing scheduling
system.
Safety Mechanism
One of the most important features of the system is to provide a safety mechanism
for carers and clients. It provides reassurance to both parties that the system
will always be keeping a watchful eye on them for any potential problems whilst
providing care.
No Client Call Charges
This does not require the purchase of any specialist telephone equipment and
no client call charges are incurred, making it simple and cost effective to implement
and operate.
Our solutions have been designed to allow integration with Social Services Corporate
systems, Homecare Rostering systems and will also link to your corporate WAN,
via the intranet/internet in line with the Government's e-Gif policy.
E-Government
Aegis Care Provider monitoring can also be provided as a stand-alone package
with Web based reporting to monitor and report on the internal/external provision
of care.
FAQ's AEGIS
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Question
We have concerns about using the service users phones to Log In/Out of a visit
in case they object .
Answer
In our experience, gained over the past 10 years of providing monitoring solutions,
Service Users have no objections once it has been explained to them they will
not incur any phone charges and the monitoring solution helps in ensuring their
essential visits are provided as planned and it also helps with the safety of
the service users and their carers.
Question
What special PC hardware will we need in order to implement AEGIS.
Answer
None, AEGIS is a Hosted solution which means Jontek provide all the necessary
Servers, Telephony etc. Users access the system via any PC using their PC Windows
Browser.
Question
My Care Staff think this is “big brother”
Answer
Communication to staff is key to the successful implementation of a monitoring
system. Once it is explained that the system is simply replacing the paper timesheets
with electronic monitoring (phone calls) to help ensure clients get the care they
deserve, they will understand that it is just a more efficient way of gathering
data about visits, in an electronic format to make it easier for the organisation
to pay carers and invoice service users.
Question
"What if the client has no telephone or doesn’t want us to use it?"
Answer
In our experience, only 5% of service users either do not have a phone or they
do not want care staff to use it for monitoring purposes. Jontek have a method
of data capture in place to resolve these rare occurrences.
Question
"Is there any cost to the client?"
Answer
No, there is no cost to the client at any time
Question
"What if my staff can’t gain entry to the clients home to make the call, or the
client is already on the phone?"
Answer
Jontek have a method of data capture in place to resolve these occasional and
exceptional circumstances.
Question 7
Will the system raise an alert if a carer doesn’t arrive at the right time?
Answer 7
Yes , the system can raise alerts and send them to a computer desk top, or to
a mobile phone or via email or a combination of all three.
Case Studies
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