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Jontek Ltd

IT Managers

 

Answer-Link 3G

Telecare Response Centres
Answer-Link 3G

AEGIS

Homecare Provider Monitoring System
AEGIS

Home-Care 3G

Care Staff Rostering and Management System
Home-Care 3G

Meets the requirements of IT departments

Our Systems have been developed to comply with all of the current Government legislation for the provision of services to the elderly, namely The National Care Standards, Fairer Charging Policies, CSCI, e-GIF (Government IT Web Standards) and the Electronic Social Care Records (ESCR). 
 
This allows greater integration between Social Services and Health and Housing, thus enabling information to be exchanged between their various databases.
 
Fully scaleable, with no practical limit to the number of Clients being monitored or the number of users.
 
All our applications are fully web-enabled in line with the Government e-GIF Policies, utilise SQL Server, require no installation and can be run within a browser. 
 

Answer-link 3G Technical Details 

The application utilises SQL Server, is a Smart Client, requires no installation and can be run as a desktop application or within a browser. It is a rich GUI and does not rely on having Citrix installed.
 

Fully Scaleable Solution.

No practical limit on the number of lines and call handling stations.
 

BT 21st Century network.

Answer-link 3G is fully compatible with BT’s 21st Century network and will have the new 21TC protocol available for customer site installation by May 2008.

 

 
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e-GIF Compliance

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e-GIF compliant systems
Answer-link 3G is the ONLY Telecare Response Centre on the market which is fully e-GIF compliant.
 
The following is a statement from the government e-GIF website :-
 
Adherence to electronic-Government Interoperability Framework (e-GIF) specifications and policies is mandatory for legacy systems involved with electronic service delivery targets and for new systems for the exchange of information between government systems.
 
Further details can be found at  official e-GIF website, www.egifcompliance.org
 

24x7 Support

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The Jontek Approach to Support

24 Hour Support, 365 days of the Year
Field Based I.T. Engineers
Helpdesk Support
Remote Modem Diagnostics
Project Management
Sales Support Visits

Project Management

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The Jontek Approach to Project Management
Using PRINCE Methodology
Business Process Analysis
Coordinate Staff Management
Regular meeting with all Parties
Monitor and Ensure Delivery Schedules
Produce Written Reports
Record and Monitor Change Control