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Jontek Ltd

About Us

 

Answer-Link 3G

Telecare Response Centres
Answer-Link 3G

AEGIS

Homecare Provider Monitoring System
AEGIS

Home-Care 3G

Care Staff Rostering and Management System
Home-Care 3G
About Us
Working closely with many of our existing customers and their partner organisations, and responding to the evolving nature of the market, we identified the need for a new generation of products to be developed utilising the latest web technologies.
 
This technology has allowed us to develop a new generation of software products that provide fully web enabled, more cost-effective solutions, which provide greater flexibility, ease of use and improved reliability.  
 
Our systems have a powerful yet user-friendly reporting facility and allows for the provision of the vast array of reports necessary to run a high quality, efficient Care Service in an ever more demanding climate.
 
Our solutions have been designed to allow integration with existing Housing, Health and Social Services Corporate systems, and will also link to corporate WANs via the intranet/internet in line with the Government’s e-Gif Policy.
 
 

Client Base

Our client base is varied and consists of :-
 
Local Authorities Housing and Social Services departments
Primary Health Care Trusts 
Housing Associations
Private Care Providers
Charities
 
 

Customer Support

A key part of Jontek’s customer care policy is to build partnerships with our customers to ensure that we meet their needs for now and the future. All our customers receive annual software upgrades as part of our extensive support and maintenance program. We are committed to providing the very best service possible and are able to provide customer support, 24 hours a day, 365 days of the year, delivered via our help desk and network of dedicated IT service support teams.
 
 

Future Development

We are continuously developing our systems to ensure we continue to meet the changing needs of our clients and safeguarding their investment for the future. We invest in excess of 25% of our sales turnover in the continued development of our existing systems and also look to the future in order to exploit the latest technological advances, thus Jontek remain at the cutting edge of technology.
 

Project Management

Jontek have a wealth of experience in the implementation of systems large and small gained over the past 18 years.
 
The project manager in charge of implementation is PRINCE II Practitioner qualified.
 
All aspects of our project implementation are undertaken in accordance with the methodology and structure as defined under PRINCE II. By Conforming to the PRINCE II standards, Jontek ensure our projects are carried out in a well defined, managed and controlled environment with visible processes to achieve the desired results
 
We will tailor the management process to suit each project to ensure that all stages within the project are completed successfully. In addition, all required documentation, log files, reports and plans would be produced throughout the project as agreed between Jontek and the client.