Working closely with many of our existing customers and their partner organisations,
and responding to the evolving nature of the market, we identified the need for
a new generation of products to be developed utilising the latest web technologies.
This technology has allowed us to develop a new generation of software products
that provide fully web enabled, more cost-effective solutions, which provide greater
flexibility, ease of use and improved reliability.
Our systems have a powerful yet user-friendly reporting facility and allows for
the provision of the vast array of reports necessary to run a high quality, efficient
Care Service in an ever more demanding climate.
Our solutions have been designed to allow integration with existing Housing,
Health and Social Services Corporate systems, and will also link to corporate
WANs via the intranet/internet in line with the Government’s e-Gif Policy.
Client Base
Our client base is varied and consists of :-
Local Authorities Housing and Social Services departments
Primary Health Care Trusts
Housing Associations
Private Care Providers
Charities
Customer Support
A key part of Jontek’s customer care policy is to build partnerships with our
customers to ensure that we meet their needs for now and the future. All our customers
receive annual software upgrades as part of our extensive support and maintenance
program. We are committed to providing the very best service possible and are
able to provide customer support, 24 hours a day, 365 days of the year, delivered
via our help desk and network of dedicated IT service support teams.
Future Development
We are continuously developing our systems to ensure we continue to meet the
changing needs of our clients and safeguarding their investment for the future.
We invest in excess of 25% of our sales turnover in the continued development
of our existing systems and also look to the future in order to exploit the latest
technological advances, thus Jontek remain at the cutting edge of technology.
Project Management
Jontek have a wealth of experience in the implementation of systems large and
small gained over the past 18 years.
The project manager in charge of implementation is PRINCE II Practitioner qualified.
All aspects of our project implementation are undertaken in accordance with the
methodology and structure as defined under PRINCE II. By Conforming to the PRINCE
II standards, Jontek ensure our projects are carried out in a well defined, managed
and controlled environment with visible processes to achieve the desired results
We will tailor the management process to suit each project to ensure that all
stages within the project are completed successfully. In addition, all required
documentation, log files, reports and plans would be produced throughout the project
as agreed between Jontek and the client.